Difficult Conversations at Work in a Week Teach Yourself Ebook

di Martin Manser

2014 · 129 pagine · Hodder & Stoughton · ISBN 9781471801105

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Manser helps you develop your conversational skills for the workplace. He offers help to new and aspiring managers who need to deliver bad new in a appraisal, or work with problem colleagues. By developing your active listening skills and the art of asking incisive questions, you can make difficult conversations easier.

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