Beyond quality: how 50 winning companies use continuous improvement

Trama

Bowles and Hammond offer a historical synopsis and review of the state of the art of quality control and improvement, focusing the efforts of 50 U.S. companies. They summarize the contributions to the quality movement of three Americans and two Japanese: W. Edwards Deming, Joseph M. Juran, Armand V. Feigenbaum, Taiichi Ohno, and Ichiro Ishikawa.

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Altri libri di Jerry Bowles

• Thousand sundays: the story of the Ed Sullivan show di Jerry Bowles (1980)